No big decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to seek out a contractor that will listen to you and make certain they are meeting all your home comfort needs.
HVAC installation is not something you want to try to DIY. It’s important to find a contractor that is highly skilled in multiple areas. They will evaluate your home’s load calculation, pull permits to guarantee local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system doesn’t receive a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The team at Redhawk Heating & Air Conditioning have put together some questions to ask to help you on your pursuit of finding your ideal HVAC contractor.
Do they have references or referrals?
Before you work with a company they should be able to furnish you with a list of recent customers that can corroborate the quality of their work. From there you can call and find out about their recent HVAC projects, if they are happy with the results and if they would hire the company again in the future.
Some other sources to check with are the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to see consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that enlists the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are a part of ACCA are serious about their profession and will gladly provide you with referrals.
One other option is enlisting the help of your friends on social media. These recommendations are received from people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a your neighborhood’s own social media site.
Are they NATE-certified?
If your contractor is NATE-certified you can trust you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. In order to become NATE-certified a technician has to pass specialized and real-world tests that were developed by a committee of the top industry experts.
Are they properly licensed and insured?
Just about every state requires licensure for HVAC contractors. This helps protect consumers from companies that use unqualified workers. A quick online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avoid any issues.
When to ask these questions?
The perfect time to find a quality HVAC contractor is before you experience a breakdown. If you get your system checked when it’s running properly and get your regular maintenance scheduled to keep it running properly.
A relationship built on trust and experience is important to us at Redhawk Heating & Air Conditioning in Odessa. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 432-237-0168 or set up an appointment with us using our online scheduler.