Why Your Nest Thermostat Isn't Running Right and How to Solve the Problem

April 13, 2021

The Nest thermostat is one of the best-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or away and can raise and lower settings to help you save even more.

The Nest can be used with a vast range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before getting one. Don’t forget to talk with your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it on your own or contact a HVAC pro like Redhawk Heating & Air Conditioning. If you’re wiring it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your residence or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t an issue as the thermostat can get ample power from other heating and cooling wires.

In some cases, your heating and cooling system could need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Problems

The Google Nest Thermostat is better than outdated programmable thermostats that use a combination of wiring and AA batteries for power. It uses a rechargeable lithium-ion battery and wiring to connect to Wi-Fi, power its digital display and turn on your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get adequate juice, Nest says you might run into some of these troubles:

  1. Poor battery life.
  2. Thermostat motion sensing won’t work.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is producing odd noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly working, won’t switch on or turns off and on repeatedly in a short period of time.

You might worry something is wrong with your heating and cooling system, but if you just got the Nest, we advise you start with your thermostat initially. This is especially true if the weather is temperate, and you haven’t been running your heat or air conditioning frequently.

Our Pros Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting on your own but can’t solve the issue, a smart thermostat pro including one from Redhawk Heating & Air Conditioning can provide support. We can determine the malfunction and put in a C-wire, if required.

Smart thermostats like the Nest are created to make your life simpler, by automatic energy-efficient programming and the ability to monitor settings while you’re away from home. It’s a time-consuming experience when yours won’t work correctly, but our heating and cooling pros at Redhawk Heating & Air Conditioning can take care of the issue in no time.

If you’re experiencing weird heating and cooling behavior with your new Nest, reach out to us at 432-237-0168 to set up your appointment right away.