The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and creates an energy-efficient schedule to match. And through geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your house or out and about and can change settings to help you save even more.

The Nest is compatible with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy supplier for valuable rebates, because you could be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either install it without help or contact a HVAC professional like Redhawk Heating & Air Conditioning. If you’re installing it without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t a setback since the thermostat can pull ample power from other heating and cooling wires.

In some instances, your heating and cooling system might need that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is a step up from outdated programmable thermostats that rely on a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Malfunctions

If it can’t get ample electricity, Nest says you might encounter some of these problems:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is making weird noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, along the lines of “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly on, won’t run or turns off and on rapidly in a short period of time.

You could worry something is suspect with your heating and cooling system, but if you just installed the Nest, it’s best to check your thermostat initially. This is especially timely if the weather is mild, and you haven’t been using your heat or air conditioning much.

Our Specialists Can Solve Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t solve the issue, a smart thermostat pro like one from Redhawk Heating & Air Conditioning can support you. We can identify the malfunction and put in a C-wire, if needed.

Smart thermostats like the Nest are made to make your life more convenient, by automatic energy-efficient programming and the ability to check temps while you’re away from home. It’s an annoying experience when yours won’t operate correctly, but our heating and cooling pros at Redhawk Heating & Air Conditioning can take care of the trouble in no time.

If you’re running into odd heating and cooling behavior with your new Nest, reach out to us at 432-237-0168 to set up your appointment today.