The Nest thermostat is one of the top-selling smart thermostats on the market today. And for good reason. It picks up on your temperature preferences and creates an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or away and can adjust temps to help you save even more.

The Nest is compatible with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before installing one. Don’t forget to talk with your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve confirmed it’s compatible, you can either wire it on your own or hire a HVAC professional like Redhawk Heating & Air Conditioning. If you’re installing it yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem because the thermostat can draw adequate power from other heating and cooling wires.

In some cases, your heating and cooling system could have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that use a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get ample power, Nest says you might run into some of these issues:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t shut off.
  5. Your system is making weird noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is constantly running, won’t run or turns off and on frequently in a short period of time.

You may think something is suspect with your heating and cooling system, but if you just got the Nest, we suggest you start with your thermostat first. This is especially pertinent if the weather is moderate, and you haven’t been relying on your heat or air conditioning much.

Our Specialists Can Fix Nest Thermostat Troubles

If you’ve gone through Nest thermostat troubleshooting without help but can’t solve the dilemma, a smart thermostat specialist like one from Redhawk Heating & Air Conditioning can provide support. We can pinpoint the issue and add a C-wire, if needed.

Smart thermostats like the Nest are made to make your life more convenient, through automatic energy-efficient programming and the ability to check temps while you’re out. It’s an annoying experience when yours won’t run correctly, but our heating and cooling pros at Redhawk Heating & Air Conditioning can take care of the trouble in no time.

If you’re experiencing weird heating and cooling behavior with your new Nest, call us at 432-237-0168 to book your appointment today.