What to Look for in an AC Repair Technician

July 08, 2015

The time has arrived to get your shorts out of storage, the weather is really heating up here in Odessa. Your AC will need to be ready for a workout this season. If you haven’t already, it’s a smart idea to have an AC repair professional identified and thoroughly vetted before your AC has any troubles surviving an incoming heatwave.

It would be optimal if you could just select the first number out of the phone book and be assured that they’ll do a satisfactory job, but there are companies out there that are looking to take advantage of your unfortunate circumstances. We don’t want to leave you sweating a crooked repairman or the heat so the team at Redhawk Heating & Air Conditioning has some cautionary signs to watch out for that let you know you may be dealing with a dishonest company.

1) Requesting Full Payment Before Starting Work

A credible company will provide you with an estimate prior to beginning any work. Any company demanding payment prior to starting work should set off the alarm bells. Another demand of a shady company is asking for payment in cash. This could lead to annoyances down the road having your problem fixed correctly or completely.

2) Quotes a Cost Prior to Inspection

A technician may have an idea of what is going wrong with your air conditioner just by talking with you, but they won’t be able to truly diagnose it until they have actually inspected your system. Look for a company that will provide you with an estimate only following an inspection.

3) Refuses to Put it in Writing

If you’ve viewed even 5 minutes of a court show on TV, you know you have to get it in writing. This is non-negotiable. If a company isn’t willing to put the job and charges into writing, don’t have confidence in them to accomplish the work. By getting a signed contract prior to work beginning you’re guaranteeing that you and your contractor are on the same page and you’ll have no surprise costs after your repair is completed.

4) They aren’t licensed

Not every state requires that contractors are licensed, but the majority do. You can easily search online and see if licenses are required in your state. If you are located in a state that requires licensing, by choosing a licensed company, you’re shielding yourself from a company that uses unqualified workers. And any grievances or issues with the company you choose can be reported. If you encounter a company that is operating without a license, there’s almost certainly a reason for that and you’ll want to stay away.

These warning signs will hopefully help guide you along as you’re looking for a dependable AC repair technician in the Odessa area. The pros at Redhawk Heating & Air Conditioning are ready to get the project done right and earn your trust. Give us a call at 432-237-0168 to schedule an appointment up with us anytime.